Van Buren RV Dealership

This place has been the best to work with from buying our new RV from them and getting the kinks worked out on it after our first trip. They did everything to make sure our buying process was fantastic. The service department is outstanding. They helped us go through a lengthy total loss process on our camper and always had an update for me daily on what was being done and what was coming next. I will never buy another camper or have any service work done anywhere else. Could not say enough about the whole team at this place. They are fantastic.

I was in a big jam with my Dutchman RV with a broken spring. I was 20 miles away from Rocky Ridge RV. AAA was absolutely no help after paying them for coverage for my trailer for years. I was able to limp the trailer into Rocky Ridge and Tyler, the service manager along with a tech they were able to locate a pair of springs that fit and assigned Jesse the service tech (from Yosemite ,California)to install them. Jesse was absolutely outstanding, with a great attitude. He took care of the problem in no time! I cant say enough about how professional they were throughout this whole ordeal. They got me back on the road very quickly. The whole dealership is very impressive. Everyone is so nice. I cant thank them enough. I would recommend them 100%

We are traveling from AZ to Maine and many things started to fail as we got to Van Buren AK. We took our trailer in not knowing what to expect but once we met Brandon, a most friendly and polite young man, we felt this might be a good place to have our trailer looked at. We had some serious wiring issues they were able to diagnose and fix from propane issues to electrical. Brandon explained everything as problems were found and let us know the costs. Our trailer has been fixed, and washed, a bonus!!! Thank you Brandon and all the technicians that worked so diligently on our little travel trailer.

We had a wonderful experience at Rocky Ridge RV! Our salesman, Michael, was extremely knowable and polite and not pushy like a normal salesman. He made the process super easy and quick! The finance and warranty employees were also very kind and completed our deal in a very timely manner! We definitely recommend them.

Found Rocky Ridge RV by accident and I must say my fiancee and I had a great time! Michael and Brandon were awesome in helping us and listening to what we need and our situation. Michael was very personable and listed to us on what we needed and what boy did he deliver. Will definitely recommend Michael to anyone looking for an RV in NW Arkansas!

We had several problems that needed to be resolved. It always seems that you let them collect and then call for service. We were new in this area so I tried a search for mobile RV service. I wasn't having a lot of luck so I called this place thinking that they could direct me. Well, they have a mobile unit! Yes! They came out on time, got along great with my dogs, and figured the problem out. There was excellent communication throughout the whole process, taking time to ensure that we were good with everything. They took care of my extended warranty claim & ordered the necessary parts. Daniel came out and installed everything in 1 day. He was excellent at the installations, keeping me informed and dealing with my dogs. Everything is working great! Thank you to everyone at Rocky Ridge RV! Special thanks to Brandon and Daniel.

Super friendly staff, it definitely felt like they cared about the customers and their experience much more than the big lot stores. I would definitely recommend buying a travel trailer from them, but keep in mind, the detailing of the travel trailer before it leaves is VERY time consuming. I believe we were there a grand total of about 4 hours. But they have a nice, comfortable waiting area.

I had a camper that was damaged but was having issues with the insurance claim. Chris went above and beyond helping me understand how to deal with insurance, coming up with a game plan for fixing the camper, and working with the insurance company himself. In the end, they decided to total the camper. Chris helped me with that process too. Totally recommend the shop if you need anything fixed on a camper. Knowledgable, helpful, professional.

Got me in and fixed my issue quickly. Tyler in service will take care of you!

Nothing but good service I would recommend them before buying anywhere else, won't be disappointed

I bought my 2022 Prime time Lacrosse from this dealership. Every everything inside works. 100%. The service here is exceptional. From the parts department to the finance department and most of all the sales guy. Every time I had a question. He tried to dig to the root of any question I had. To make me satisfied. And I thought, that's really amazing for great salesmanship... I must say they really tried hard to make me a very happy customer, and they did exactly that. However, they are not perfect. I did have one issue going home. My lights on my trailer would not work. So I did call service And it wasn't plugged in all the way. Long story short, so I just feel like they could improve. When a vehicle and trailer go to leave...have a checkpoint that they do... all lights work, all tires are inflated properly. And I will just add one more and everything inside should be secured. But I did not have any issues in that area. When I got to my destination 480 miles away, everything was a 100% I took my time writing this review and waited about a month to see if any problems would occur as they say down-the-line but no no problems. Everything is great and I'm grateful and thankful. Thank you again, all the folks at Van Buren keep up the good work!!!