Common Questions
Frequently Asked Questions
Quick answers about buying, selling and servicing an RV at any of our eight locations.
Buying & Financing
How does Rocky Ridge financing work?
Apply online in a few minutes and we shop your application across our lender network for the best rate and terms. Most applicants get a decision the same day — and our finance team is on hand at every location to walk you through it.
Can I pre-qualify without hurting my credit?
Yes. You can pre-qualify online with no SSN and no impact to your credit score, and we compare rates from multiple lenders for you.
Do you sell powersports too?
Yes. Our Idabel and Ada, Oklahoma stores carry powersports, including Polaris at Idabel and Can-Am side-by-sides at Ada, listed on rockyridgeoffroad.com.
Selling & Trading
Do you buy RVs or take trades?
Both. We pay top dollar for trade-ins and consignments. Get an offer in minutes through our value-your-RV form.
Can I sell you my RV without buying one?
Yes. We make a real, no-strings cash offer for your RV, with no trade-in required. If you still owe on it, we handle the payoff directly with your bank and cut you a check for the equity, and our team takes care of the title work and paperwork.
How does consignment work?
We list, market and sell your RV for you. It is showcased on our lot, on our website and to customers at all eight of our locations, with photography, listings, RVtrader exposure and lead handling included. We agree on the consignment terms upfront, so you know exactly what you take home before we ever list it.
How does trading in my RV work?
We evaluate the wholesale and retail value of your current RV and put the equity straight into your next one. Title work, payoff and registration are all handled in one transaction, and you usually get a real number back from a manager the same business day.
Service, Parts & Protection
Do you service RVs that I didn’t buy from Rocky Ridge?
Yes. Every Rocky Ridge service shop welcomes all makes and models — including warranty work. Bring it to the closest of our eight locations.
How does the ROUTE 66 RV Network benefit me?
As ROUTE 66 members, our customers get reciprocal service and roadside assistance at 80+ partner dealerships nationwide, so help is never far away on the road.
Do you sell RV parts and accessories?
Yes. We carry genuine RV parts and accessories, including awnings, hitches, batteries and replacement appliances, in-store and ship-to-home from our eight locations.
What protection plans do you offer?
We offer extended service, tire and wheel, and GAP protection plans for new and used RVs, backed by the ROUTE 66 RV Network at 80+ partner dealers nationwide.
Locations & Hours
Where are your locations?
Eight locations across Oklahoma, Arkansas, and Texas — Van Buren AR, Texarkana TX, Idabel OK, Nacogdoches TX, McAlester OK, Muskogee OK, Ada OK (powersports), and Tyler TX.
What are your hours?
Van Buren, Texarkana, Nacogdoches, McAlester, Muskogee and Tyler are open Monday to Friday 9 a.m. to 6 p.m. and Saturday 9 a.m. to 5 p.m. Idabel sales keeps the same hours, with service Monday to Friday 8 a.m. to 5 p.m. and Saturday 9 a.m. to 4 p.m. Ada is open Monday to Friday 8:30 a.m. to 5:30 p.m. and Saturday 9 a.m. to 1 p.m. Every location is closed on Sunday.
What number do I call?
Call the store nearest you: Van Buren (479) 339-3958, Texarkana (903) 303-2736, Idabel (580) 286-6551, Nacogdoches (936) 569-2523, McAlester (918) 310-1511, Muskogee (918) 351-6869, Ada (580) 559-2451 and Tyler (903) 597-1471.
